Are you a Customer Service Expert who wants to work for a thriving company where you can grow, be recognized, and be rewarded for your work?
Stop Working at A Job That You Hate. Work with Friends in an Environment That Rewards You for Your Hard Work and Provides A Life-Long Career
We Don’t Want to Be a Pit Stop In Your Career – We Want To Be The Last Job You’ll Ever Have (Because You Can’t Imagine Working Anywhere Else)
What’s So Different Here?
Our target is simple: to become THE place that every hungry superstar WANTS to work where they can and will achieve “rock legend” status.
Here are just a few of the reasons that our team members LOVE working here…
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Make more money: we pay more than most
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Your birthday is a paid day off
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Paid training
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Paid holidays and vacations (Paid time off starts after 90 days and grows from there)
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Benefits, including Dental/Vision
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401K
We have built the strongest team and culture you’ve ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that you can have that balance in your life to enjoy it all; we’re constantly expanding and creating amazing new opportunities for you. We want to help you dream big in your life and career… and we want to help you achieve it all.
Who are we?
We are KC Waterproofing. We started over 37 years ago – a one-man show that has turned into a flourishing, foundation, and waterproofing company that continues to service all of the surrounding Kansas City areas. We’ve helped over 30,000 people protect their biggest investment! We are leaders in this industry and need YOU to help take us to the next level.
Are You a Fit?
Never look for a job again because we’re not a pit stop in your career – we’re the last place you’ll ever work! If you’re a hard-working professional with an inner drive to improve yourself and help others, then you might be a fit for us…
Along with the job-specific qualifications (below) here are the qualities we’re looking for in our perfect candidate:
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You work hard
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You love working with a team
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You’re tech-savvy – you can diagnose a problem and make recommendations to fix it
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You love to serve others
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You love to challenge yourself and you want to learn, and even be cross-trained
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You understand the importance of serving others (your team members and our customers)
- You understand and are willing to follow our Core Values:
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Safety First For Our Family and Theirs – Think Twice, Act Once
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Growth Oriented- Open Minded, Continuous self improvement, Self sufficient
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Serves Others- Does the right thing, Maintains accountability, Respectful
As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status.
Job Duties:
Work with the team: You stay in contact with your supervisor to make sure the workload is shared by everyone – you step up when you need to and you proactively step in to help other team members when you can.
Develop your expertise: You listen carefully to each customer and use that information to guide the customer to help them make the right decisions for the safety and comfort of their family. You constantly build your expertise to provide even better guidance, and because our installers and experts rely on your accuracy.
Master the telephone: You are comfortable using the phone. You listen well to customers, and you can speak clearly and confidently. You’re comfortable with both in-bound calls and outbound calls to existing customers (no cold calling), and you can change course as necessary – perhaps dealing with an upset customer on one call and then happily greeting the next caller and upselling them.
Job Requirements:
You’re a tech-savvy people-person: You can communicate confidently via phone, mobile device, text, and email; you can use the internet and our internal software to complete your work accurately.
You can multitask and have attention to detail: You can enter information while a customer is speaking, without allowing it to distract you. You are careful in the information you enter knowing that other team members will be relying on it.
You’re flexible: You are able to work full-time hours but those hours might be day-time, evening, and/or weekend shifts.
We are hiring NOW! Don’t wait – come join our team!
